Sandy leads the Online Librarian (OL) chat/email program, in which a team of 15 Foundation Center librarians provide detailed answers and help with Foundation Center services to 8000+ visitors yearly. Sandy has been on the OL team since she joined Foundation Center in 2003 and has answered thousands of questions from highly satisfied visitors, online and in person. Sandy is also the lead content editor for GrantSpace. Her experience includes training, program design, and user experience testing. Previously, she worked in academic and public libraries and in research laboratories. She has an M.A. in library science and a B.S. in microbiology from University of Arizona.