T. Sylvester John
Senior Director, Customer Development eCommerce Operations
As a senior director in Walmart’s eCommerce Field Operations, Sylvester has responsibility for the store pickup and dispatch operations across select regions. He also leads business development of the online grocery operation for pickup, delivery, and other innovative access points.
Preceding his current assignment, Sylvester served as the Walmart W. Africa Executive for two years, based in Nigeria. Beyond operations, he was responsible for contributing to the strategic growth direction, and led the company’s business development efforts in W. Africa. Previously he had numerous experiences in various departments within the Fresh Grocery merchandising unit of Walmart U.S., including managing a $600 million portfolio within Dairy.
Prior to Walmart, Sylvester had a long career with the international development organization, Enactus, where he was international president and founding head of their Office for Strategic Initiatives. While serving a three-year term as president of Enactus’ 36-country International Affiliate Division, Sylvester led a network of over 40,000 individuals to increase the overall division revenue by 50 percent, institutional customers by 28 percent, consumers by 60 percent, and country performance index by 10 percent, all despite a 20 percent country reduction as a result of global network consolidation.
Prior to joining Enactus he held the position of marketing specialist with United Parcel Service’s (UPS) business development division in North Florida; before which he was their human resources recruiter, hiring employees for the company’s second largest hub. He’s been a partner and vice president of marketing for Pineapple Records and Café in Jacksonville, Florida, and has more than 20 years of sales and marketing experience with various Fortune 500 companies and his own entrepreneurial ventures.
Sylvester graduated from the University of North Florida with bachelors of business administration in both marketing and management and pursued an M.B.A. at Webster University. He has a command of four languages, including French — for which he holds an Advanced Level Certificate (GCE). A frequent participant, keynote speaker, and/or panelist at the Corporate Council on Africa’s US-Africa Business Summits, World Economic Forum’s Africa Economic Summits,UBS’ Philanthropy Forums, Russia’s Gaidar (Economic) Forums, among others, he remains well informed about key international issues.
Sylvester received the Constituency for Africa’s African Pioneer award in 2012 and his Alma Mata, UNF, honored him in 2007 and 2009 with the Outstanding Alumnus of the Year and Prime Osborne Distinguished Business Leader awards, respectively.